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35Law 35 of 48
The Climb

Turn Your Trust Into a Brand.

Trust in a person dies with the person. Trust in a brand outlives everyone.

Early on, the trust lives in you - people deal with your business because they know and like you personally. That's powerful and it's fragile, because it can't scale past your handshake and it can't survive without you. The move is to lift that trust off yourself and pour it into a brand: a name, a promise, a reputation that customers trust whether or not they ever meet you.

Once trust lives in the brand, the machine can grow without your face on every deal, and the business becomes an asset that has value even when you step away. This is the bridge from a successful operator to something sellable and permanent. Build the name so the name does the trusting for you.

The takeaway

Move trust from your person into a brand so it scales and outlives you.

This is one of 48 laws from MIDDLEMAN - The 48 Laws of the Money in the Middle. Read it in full to climb the whole building, floor by floor.

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