48 Laws emblem
38Law 38 of 48
The Choice

Prefer the Customer Who Comes Back Forever.

One sale is income. A customer who returns for life is an annuity.

A one-time customer is a transaction. A customer with a recurring need is a stream - and streams are where wealth actually accumulates. Always favour the market where people need you again and again: the repair that recurs, the supply that runs out, the service that's needed every month. Win that customer once and you've won them for years.

Chasing one-off deals means starting from zero every single morning, forever hunting the next stranger. Owning repeat customers means each win stacks on the last. Build your position in a market of returning need, and your past work keeps paying you long after it's done.

The takeaway

Chase recurring need, not one-off sales. Repeat customers compound into wealth.

This is one of 48 laws from MIDDLEMAN - The 48 Laws of the Money in the Middle. Read it in full to climb the whole building, floor by floor.

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